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FAQ
Are you a manufacturer or trading company?
We are a manufacturing and trading integrated company with our own factory. We handle research, development, production, and international sales in house.
Can your machines be customized according to our specific product drawings and requirements?
Yes, we specialize in non standard customization. Our engineering team can design and produce equipment according to your drawings and specific requirements.
Do you provide installation, commissioning, and operator training?
Yes. We provide assistance with equipment installation, commissioning, and operator training
What is your warranty policy and after-sales service?
We provide one year free warranty. We also offer responsive after sales support and technical assistance.
Do you provide spare parts and long-term maintenance service?
We provide one year free warranty. We also offer responsive after sales support and technical assistance.
Do you have any certifications for your machines?
Yes, we have ISO 9001 certification and can assist with CE and other certifications upon request.